Whether you're choosing your first Brasa, specifying the outdoor kitchen of your life, or exploring a partnership, we're glad to help you get it right. Tell us what you have in mind and we'll be in touch.
Have questions about our outdoor wood-fired ovens or need assistance? Reach out to our dedicated support team directly.
Prefer to talk it through? Reach us directly and we'll help you match the instrument to the way you cook.
Find quick answers to typical queries regarding customized delivery, contractor services, warranty coverage, and care.
Standard freight typically arrives in 2–3 weeks; custom-built ovens add 1–2 weeks of build time. We'll confirm a window when you order.
No. Ovens arrive assembled and only need a level base. White-glove delivery and placement is available if you'd like it done for you.
Every Brasa carries a 2-year premium warranty on the refractory chamber against defects in materials and workmanship.
Yes — reach out with your vision and our specialists will design a one-off build around your space and cooking style.
Unused ovens in original condition can be returned within the return window. Custom configurations may be non-returnable; we'll walk you through the details.